Solved: i clicked on my songs on spotify my music is there but its not playing for some reason my sound is on and its not even showing an error. If you have adblocker and you can't play any songs/playlist try this. Close Spotify, go to C:UsersUserNameAppDataLocalSpotifyUsersSpotifyName and delete file abba.json(shift+del) and then start spotify. If it worked for you, you need this method do everytime when you start Spotify. You can create.bat file to make it easier.(sorry for. Play Spotify Music on BuMP Music Player. BuMP Music Player is a totally free application which is.
Spotify is one of the most popular music streaming apps that you can download from the Google Play Store. It works with most Android devices available in the market today such as the Samsung Galaxy S10. Although this is a solid performing app there are times when certain issues can occur. In this latest installment of our troubleshooting series we will tackle the Spotify does not play when screen is off issue.
Here’s what to do when your Spotify app stops playing music when your Galaxy S10 screen is off
Before performing any of the troubleshooting steps listed below it’s best to restart your phone. This usually fixes minor glitches as it will refresh the phone software.
There are several factors that can cause this particular problem ranging from a setting issue to a corrupted app data. Listed below are the recommended troubleshooting steps that you need to do to fix this problem.
Prevent Spotify app from sleeping
The Galaxy S10 has a setting that makes certain apps stop working in the background when the screen is off. While this can be a great feature to save on battery life there are times when you will want an app to work even when the display is off. This is also one of the most common reasons behind this problem. To fix this you will need to allow the app to work even when the phone is in sleep mode.
- Go to Settings.
- Tap on Device Care (previously called Device Maintenance)
- In the bottom left corner select Battery
- Find the Spotify app
- Make sure the Put app to sleep (Put this app to sleep immediately when it’s not in use) option is off.
You can also do this from the App info screen
- Go to Settings then Apps
- Select the Spotify app
- Tap on Battery
- Toggle on Allow background activity
Restart your phone then check if the Spotify pauses playing music when the screen is off.
Turn off battery optimization for Spotify
The Galaxy S10 has several great features to extend its battery life. One such feature is battery optimization which is usually applied to certain apps. You should make sure that Spotify is excluded from this feature.
- Go to Apps > Spotify > Battery
- Select All
- Find Spotify and toggle off Optimize battery usage.
Check if the Spotify stops playing issue still occurs.
Allow Spotify to use mobile data
If your phone is not within range of a Wi-Fi network then there’s a chance that your music will stop playing. To prevent this from happening you will need to make sure that the app can use your mobile data subscription.
- Go to Settings.
- Go to Apps.
- Select your app
- Tap on Mobile Data.
- Toggle on Allow background data usage
Check if the playback issue still occurs.
Clear the cache and data
There are instances when corrupted data within the app itself can cause this problem. If this is the culprit then you will need to clear the cache and data of the app.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Apps.
- Tap the Spotify application in the list.
- Tap Storage > CLEAR CACHE > CLEAR DATA > DELETE
If the issue still persists then try to uninstall the app then install a fresh version from the Google Play Store.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Apps.
- Tap the Spotify application in the default list.
- Tap UNINSTALL > OK.
- Open the Google Play Store
- Search for Spotify then install it.
Wipe the cache partition of the phone
There are cases when the cached data stored in the dedicated partition of the phone can become corrupted. When this happens this will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Android logo displays, release all three keys.
- An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot the system now is highlighted.
- Press the Power key to restart the device.
Try to check if the issue still occurs.
Perform a factory reset
In case the above steps fails to fix the problem then chances are this is caused by a software glitch. The best way to deal with this right now is to perform a factory reset. Make sure to backup your phone data before doing the reset.
- Backup data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
Download the Spotify app from the Google Play Store then check if the issue still occurs.
Having Issues with your phone or computer? Feel free to contact us using this form. We’ll try to help.
Now Spotify is one of the most accessible music platforms all over the world. Signing in can happen anywhere and anytime. It provides music, podcast, and video streaming services. Users can create, edit, and share playlists and tracks on social media. Besides, Spotify is available for most modern devices such as Windows, Mac OS, and Linux computers as well as iOS, Windows Phone and Android smartphones and tablets. But not everything has been smooth sailing for Spotify. Some users complain about that the Spotify Web Player is not working. What's wrong with that? How to fix it?
Part 1. Why Spotify Web Player Doesn't Work
You may find that Spotify Web Player doesn't work again and again, especially during Spotify's earlier years. The problem may be isolated to the Spotify service itself. But almost all of the culprits can be narrowed down to something happening on your own computer or your Internet service provider.
Part2. How to Fix Spotify Web Player Not Working
Actually, the problem that you receive a message informing you that your Spotify Web Player can't be playing might be caused by many reasons.
If your web browser can't connect to Spotify, then try the following solutions.
#1. Try to load another website.If you can't access other websites, then your own Internet connection or Internet service provider (ISP) should be the reason why Spotify Web Player doesn't work. To solve it, you need to try restarting your computer and modem or wireless router, resetting the web browser to remove bad caches and free up your connection. Then you can try to access to Spotify again, if the same problem exists, then contact your ISP and tell them the problem.
Can't Play Songs On Spotify
#2. If you can access other websites except for Spotify, then it might because the firewall is specifically blocking your access to Spotify. Then you need to close the firewall when you access Spotify.
#3. Flush the DNS on your computer. As computers can occasionally cache some bad data which will slow down or disrupts online activities such as connecting to Spotify. 'Flushing the DNS' can help you remove such obstructions.
If Spotify won't load in your web browser, then the below solutions might be helpful.
#1. Delete your cookies. Cookies will cause unpredictable mischief when they pile up in your browser, so clear your web browser's cookies.
#2. Try another web browser. It might because Spotify doesn't support your web browser. As for web browser, I suggest you use Google Chrome, Mozilla Firefox, Microsoft Edge or Apple Safari.
#3. Make sure your web browser is up to date. An outdated browser can cause trouble for web applications, so update your web browser first and check again.
Part 3. How to Download Spotify Music to MP3
Spotify Not Playing Songs Web App Download
Hope the above solutions can help you to solve the problem that Spotify Web Player doesn't work. But if they can't, then I highly recommend you to download Spotify music as MP3 files and save them on the local folder so that you can listen to Spotify music anytime and anywhere without worrying about Spotify Web Player not working. Then how to download Spotify music? Actually, it's so easy if you have downloaded TuneFab Spotify Music Converter.
TuneFab Spotify Music Converter brings free to your Spotify music easily and professionally. Here are some amazing features for the program.
1. You would be able to download any songs from Spotify for free, it's available for both Spotify Free and Premium users.
2. It enables you to save and listen to Spotify songs on any common devices such as iPod, iPhone, Zune, PSP, MP3 player, etc.
3. As Spotify's OGG format is DRM-protected, so after downloading Spotify music, you can remove DRM and convert them into MP3, M4V, etc. with 100% original quality.
4. You can also customize the quality of converted songs by setting the bit rate and sample rate as you like.
Therefore, don't hesitate to click the download button below to download TuneFab Spotify Music Converter right now.
Here is the step-by-step guide for downloading Spotify music with the program.
Step 1. Register the Program
As the free trial version can only be used to convert 3 minutes of each song, in order to remove the limitation you need to purchase and register the program. Just click the 'Buy Now' button on the pop-up window to purchase the program, then click 'Enter Key' and input the registration code. After that, you can enjoy the full version.
Step 2. Add Spotify Music
Before getting started, ensure that you can get access to the music library. Launch the program and Spotify will be activated automatically. Then click 'Add Files' button and drag songs, playlists, albums, tracks from Spotify. Or you can copy the song link form Spotify, paste it into the search bar and then click 'Add' button. After that, choose the songs and click 'Add' button again.
Step 3. Select Output Format
As Spotify's OGG format is DRM-locked, so you had better convert Spotify songs into common formats. Click 'Options' button, and then choose 'Advanced'. There are four audio formats which you can choose, they are MP3, M4V, WAV, and FLAC respectively. Just select one of them in your need. Besides, you can also change sample rate and bit rate as you like.
Spotify Not Playing
Step 4. Start Converting Spotify Music
Before converting, you can change the output folder by choosing the 'General' button. At last, you can click 'Convert' button to start converting Spotify songs. After the conversion is done, then you can find Spotify music in the output folder.
Done, it's so easy to download and convert Spotify music to MP3, M4V, WAV and FLAC format with TuneFab Spotify Music Converter. Besides, except downloading Spotify music, you can also record Spotify music with a functional screen recorder: TuneFab Screen Recorder which is the most powerful tool for screen capturing and audio recording.